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Shoppers are asking AI assistants — ChatGPT, Gemini, and others — questions like “best trail running shoes under $150” instead of typing into a search bar. The AI picks a handful of brands to recommend. Your brand is either in that list or it isn’t. Citd tells you where you stand, who is beating you, and what to change.
There is no page 2 in an AI answer. If you are not named in the response, you are invisible — regardless of how good your products are. Citd helps you change that.

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Who it’s for

Citd is built for Shopify brands, merchandisers, SEO/content teams, and agencies that need a clear view of AI shopping performance.
  • Track how often your brand appears in buyer prompts
  • Benchmark your position against real competitors in the same result set
  • Diagnose why you lose important prompts
  • Act on prioritized fixes for catalog, content, schema, and authority

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What Citd measures

Citd continuously runs tracked shopping prompts and measures:

Visibility

The percentage of tracked prompts where your brand appears. See Visibility.

Share of Voice

Your share of all detected brand appearances across the same prompt set. See Share of Voice.

Position

Where your brand ranks in the response when you are mentioned.

Sentiment

Whether mentions of your brand are positive, neutral, or negative in tracked responses.

Sources

Which domains and URLs are cited when AI responses justify recommendations.

Competitive Gaps

Why a competitor outranks you, broken into Authority, Relevance, and Readiness. See Analysis.

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How it works

  1. Add your brand — enter your store URL and brand name. Citd reads your storefront to discover product topics.
  2. Review topics and prompts — confirm the product areas and buyer queries Citd will track.
  3. Connect integrations (optional) — link Shopify or Google Search Console to enrich your data.
  4. Citd runs recurring tracking — it submits each prompt to AI assistants and records the responses.
  5. Overview shows the current state — metrics, competitors, cited sources, and recent raw responses.
  6. Analysis and Actions explain what to fix — and tell you how to prioritize improvements.

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Next steps

Why AI search matters

Understand why AI assistants have become the new product discovery channel — and what GEO means.

Quickstart

Set up your first project and get to a tracked result in minutes.

Core Concepts

Learn about metrics, prompts, topics, and shopping modes.

Overview Guide

See how the main workspace turns raw tracking into daily insight.