Why it matters
Getting these settings right matters for your whole Citd experience. An accurate brand profile helps Citd suggest better prompts. Connected integrations unlock richer diagnostics. And keeping your plan in sync ensures you have the features you need as you grow.Plan
The Plan section shows your current plan, the next renewal date, and your options to upgrade or cancel.- If you are on Free and ready for diagnostics, Actions, or AI Feed, this is where the upgrade starts.
- If you need to cancel, you can do it here — your data stays and you return to Free at the end of the billing period.
You can upgrade at any time. Downgrade and cancellation take effect at the end of the current billing period — you keep full access until then.
Brand profile
The brand profile is the identity Citd uses everywhere — onboarding, prompt suggestions, and diagnostics. Keep these fields accurate:| Field | What it does |
|---|---|
| Brand name | The name Citd uses in tracking and reports |
| Domain | Your store’s public URL |
| Description | A short summary of what you sell and who you sell to |
| Primary market | The country/region Citd anchors tracking to |
Tracking
When manual tracking controls are available on your plan, you can trigger a run immediately for your configured locales — without waiting for the next scheduled run. Trigger a manual run when:- you just added or changed prompts
- you made a major catalog or content update
- you want fresh data before reviewing your latest results
On the Free plan, tracking runs weekly on a fixed schedule. Manual triggering is available on paid plans.
Store access
The Store access section is where you connect or manage your Shopify integration. You can connect using OAuth or a custom app token. Once connected, you can sync the catalog, check sync status, and disconnect if needed. For the full step-by-step connection guide — including how to create a custom app token in Shopify admin — see Connect Shopify & Search Console.Search demand
The Search demand section connects Google Search Console to your project. When connected, real buyer-search queries from your verified property flow into Citd’s prompt suggestions — so topics are grounded in what people actually search for, not just what appears on your site. For the full connection walkthrough, see Connect Shopify & Search Console.When to visit this page
- Upgrading or managing your billing — see Plans
- Updating your brand name, domain, or description
- Triggering a manual tracking run before a review or presentation
- Connecting, resyncing, or disconnecting Shopify or Search Console
Next steps
Plans
Compare Free, Starter, Growth, and Managed — and find the right fit for your store.
Connect Shopify & Search Console
Step-by-step guide to connecting both integrations and what each one unlocks.
Analysis
See how Shopify data improves Readiness scoring and competitive gap diagnostics.
Team
See who has access to your organization and confirm role assignments.