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Citd is built around a small set of ideas. Once these are clear, the rest of the product — the Overview, Analysis, and Actions pages — becomes much easier to read.

Visibility metrics

How Visibility, Share of Voice, Rank, and Sentiment fit together.

Prompts

The actual buyer queries Citd tracks on your behalf.

Topics

The product categories that organize your tracking coverage.

Shopping Modes

How AI assistants respond differently to different types of buyer intent.

The core loop

Citd works by continuously running real buyer queries through tracked AI shopping results, then turning the responses into measurements and recommendations. Each layer builds on the previous one. Topics define the space you care about. Prompts make that space measurable. Responses create metrics and source evidence. Analysis explains the gaps. Actions tell you what to do next.
You don’t need to understand every layer on day one. Start with Topics and Prompts during onboarding, then explore your Overview metrics once data comes in.

Next steps

Set up your project

Walk through onboarding to configure topics and prompts.

Read your Overview

See how your visibility metrics come together in the main workspace.

Understand visibility scores

Learn what Visibility, SoV, Rank, and Sentiment mean in practice.

Explore the glossary

Quick definitions for every term Citd uses.