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The Prompt Workspace is where you maintain the query set that drives every metric Citd records. If the prompts are weak or misaligned with real buyer intent, the metrics will be too.
Prompt Workspace with the Active tab selected, showing a topic sidebar on the left and a list of active prompts on the right; Suggested and Inactive tabs are visible in the tab bar

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Why it matters

Only active prompts get tracked and counted in your metrics. The Workspace is where you decide which buyer questions Citd monitors, how they are organized, and when to retire or activate prompts as your catalog or strategy changes.

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States and tabs

Prompts are organized across three tabs:
StateWhat it means
ActiveCurrently tracked; counted in Visibility, Share of Voice, Rank, and Sentiment
SuggestedProposed by Citd or carried over from onboarding; waiting for your review
InactiveStored in the workspace but not currently tracked
Only Active prompts affect your metrics. Review the Suggested tab regularly — new prompt suggestions appear there as Citd discovers new patterns in tracked responses.

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What you can do here

From the Prompt Workspace you can:
  • review and switch between Active, Suggested, and Inactive prompts
  • add a new topic to organize a new product area
  • add a custom prompt to any topic
  • edit prompt text inline
  • bulk change prompt status (activate, deactivate, or delete a batch at once)
  • export visible prompts to CSV for review outside Citd

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Topics organize the workspace

Prompts are grouped by topic — the product areas, use cases, or competitive themes you defined during onboarding. The left sidebar of the Workspace lists your topics; clicking one filters the prompt list to that category. Organizing by topic makes it easier to answer:
  • Do we have enough prompts for this category?
  • Are we over-weighting one topic?
  • Which topic has stale or low-quality prompts?
You can add new topics directly from this page without going back to onboarding.

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Bulk operations

The Workspace is designed for ongoing maintenance, not just onboarding. Common bulk actions include:
  • activating a batch of suggested prompts you are ready to track
  • deactivating a noisy prompt set that is diluting your metrics
  • restoring previously inactive prompts after a product relaunch
  • deleting prompts you know you will never use
CSV export is useful when a content, SEO, or merchandising team wants to review the full prompt set outside the product.

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How to build a good prompt set

  • Cover all your important topics, not just your bestselling product family.
  • Mix high-intent purchase prompts with comparison and research prompts. See Shopping modes for how different prompt types resolve in AI assistants.
  • Keep prompts distinct enough to represent different buyer questions. Duplicates add noise without adding insight.
  • Deactivate prompts that are redundant, outdated, or off-category.
A smaller, well-curated prompt set is more useful than a large set full of duplicates. Aim for quality coverage rather than maximum quantity.

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Free plan prompt limit

On the Free plan, up to 5 prompts can be active at one time. You set your initial 5 during onboarding. To track more, upgrade your plan — see Plans. Prompts beyond the active limit stay in the Suggested or Inactive tabs and can be activated when you upgrade.

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Next steps

Prompts concept

Understand what a prompt is, how Citd generates them, and how to write good ones.

Topics concept

Learn how topics organize your workspace and drive prompt generation.

Overview

See how active prompts flow into your main visibility metrics.

Glossary

Definitions for Visibility, Share of Voice, Rank, and other key terms.